Last night I got to see Alan at the SIGCHI Ireland Inaugural Lecture. Alan gave a very energetic talk, with the first half focussing more on the acadamic methods and paper / lit review for the CHI / HCI crowd. I felt that he said that there is a lot of work comming out the community, yet no one is really studying the roots of the work. Meaning the work wasn’t acadamicly sound.
The second half was interesting as he analyzied what was going on in community and how a service orientated software business would change the development of such HCI things. He touched on a couple of IDEO methods (not that he said that) such as looking at an extreme user and designing for peak experience. Alan describes peak experience as Baked Bean Vs Mars Bar design.
If you are reading this Alan, I was very interested in your physicality in design.